Company Logo

Returns & Exchanges

Easy returns within 30 days

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.

30-Day Return Window

Returns must be initiated within 30 days of delivery date

Eligible Items

  • Items in original condition with tags attached
  • Unworn and unwashed clothing
  • Electronics in original packaging
  • Books in sellable condition
  • Home goods without damage

Non-Returnable Items

  • Personalized or customized items
  • Perishable goods
  • Intimate apparel and swimwear
  • Items damaged by misuse
  • Digital downloads

How to Return

1

Start Your Return

Contact our customer service or use our online return portal

2

Package Your Items

Include all original packaging, tags, and accessories

3

Ship It Back

Use the prepaid return label we provide

Refund Information

Processing Time

Refunds are processed within 5-7 business days after we receive your return

Refund Method

Refunds are issued to the original payment method used for purchase

Return Shipping

We provide free return shipping labels for all eligible returns

Need Help?

Our customer service team is here to help with your return.

Email: returns@yourstore.com

Phone: (555) 123-4567

Hours: Monday-Friday, 9 AM - 6 PM EST